Contact
Let's talk
Write to us for a free start, a demo or support. We reply within the same business day.
Location
İstanbul, Türkiye
Ayazağa Mah. Mimar Sinan Sk. B No: 21B İç Kapı No: 15, 34396 Sarıyer, İstanbul, 34396 Sarıyer, İstanbul, Türkiye
Phone
05539826700Follow us
Follow us for updates, SEO tips and new features.
What happens after you write to us?
Who receives your message?
A message sent through the form or by e-mail goes straight to the SEOLOK team. Someone who works on the product answers, and the reply comes to your inbox. We usually reply within 1 business day; on other days it naturally takes longer.
What to put in your message
Write your site's address, the page or screen where you hit the problem and what you were trying to do. If you got an error, add its text and roughly when it happened. More detail usually means the first reply already solves it, with no follow-up questions.
Demo and sales
For a demo, choose “Demo request” as the subject and tell us how many sites you work with and which plan you are considering. Agency accounts, client reports and the ranking boost package go the same way. To look around first, open the sample panel without signing up.
Support and billing questions
With an account, write from the Support page in the panel: the reply shows up there and in your inbox, tied to your account. Invoice, bank transfer or plan problems can go there or by e-mail; adding your transfer reference code (it starts with SLK) speeds things up.
Frequently asked questions about contact
- Can I get support on a free account?
- Yes. E-mail support is included on every plan, free one too. For things like adding a site, connecting Search Console or installing the WordPress plugin, the step-by-step guides in the Help Center solve most questions right away; if you still get stuck, write to us and we usually reply within 1 business day.
- Who do I write to about a payment or invoice problem?
- The same address. Include the e-mail on your account and, if you paid by bank transfer, the reference code that starts with SLK. Once a bank transfer reaches our account, the plan opens automatically; this usually takes 1 business day. Refund and guarantee terms are written in the Terms of Service, and you can still ask us about them.
- Can I see the panel before buying?
- Yes, two ways. Choose “Demo request” in the form to talk to our team, or open the sample panel filled with example data without creating an account. If you like it, signing in with Google for free and connecting your own site's Search Console data takes a few minutes.